2026/January Latest Braindump2go MB-820 Exam Dumps with PDF and VCE Free Updated Today! Following are some new Braindump2go MB-820 Real Exam Questions!

QUESTION 15
A company is deploying Business Central on-premises.
The company plans to use a single-tenant deployment architecture.
You need to describe how the data is stored and how the Business Central Server is configured.
In which two ways should you describe the single-tenant architecture? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Each customer has their own Business Central Server.
B. The application and the business data are stored in the same database.
C. Multiple customers share a single Business Central Server.
D. The application and business data are stored in separate databases.
E. Multiple customers share multiple Business Central Server instances.

Answer: AB
Explanation:
Single tenant provides each customer with a distinct software instance running on infrastructure that is not shared with other users. Multi-tenant uses a shared infrastructure to provide access to the SaaS solution to multiple customers.
In a single-tenant deployment architecture, the application data and business (tenant) data are stored in the same database. That is, there’s only one database. If you want to set up single-tenant deployment, you only have to create an application database.
Reference:
https://www.digitalguardian.com/blog/saas-single-tenant-vs-multi-tenant-whats-difference
https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/deployment/devenv-create-databases

QUESTION 16
You are cleaning up sandbox environments for a company.
The company requires data to be cleared from the environments each time an extension is published.
You need to configure the launch.json file.
Which schemaUpdateMode property should you set?

A. ForceUpgrade
B. ForceSync
C. Synchronize
D. Recreate

Answer: D
Explanation:
In the context of cleaning up sandbox environments for a company where data needs to be cleared each time an extension is published, the schemaUpdateMode property in the launch.json file should be set to Recreate (D). Setting this property to Recreate ensures that every time the extension is published, the existing tables and data are dropped, and then the tables are recreated based on the current extension’s schema. This mode is particularly useful in development and testing environments where you need a clean slate for testing each version of the extension without the remnants of previous data affecting the outcomes. It’s important to use this setting cautiously, as it results in the loss of all existing data in the tables defined by the extension, which is suitable for a sandbox environment but not for production environments.

QUESTION 17
You need to allow debugging in an extension to view the source code.
In which file should you specify the value of the allowDebugging property?

A. settings.json
B. rad.json
C. app.json
D. launch.json

Answer: C
Explanation:
To enable debugging in an extension and allow the source code to be viewed, the allowDebugging property should be specified in the app.json file (C). The app.json file serves as the manifest for an AL project in Microsoft Dynamics 365 Business Central, defining the project’s properties, dependencies, and features. By setting the allowDebugging property to true in this file, developers enable the debugging of the extension’s source code, facilitating troubleshooting and development. This is essential for analyzing the behavior of the extension and identifying issues during the development process.

QUESTION 18
A company uses Business Central.
The company plans to use a translation file in an extension. The extension has a caption that should not be translated.
You need to prevent the caption from being translated.
What should you do?

A. Use the CaptionML property and copy the same caption for each language used.
B. Set the GenerateLockedTranslations feature in the app.json file.
C. Add the Locked = true parameter to the Caption.
D. Delete the Caption property.
E. Copy the same caption for each language in the translation file.

Answer: C
Explanation:
To prevent a caption from being translated in an extension for Microsoft Dynamics 365 Business Central, you should add the Locked = true parameter to the Caption (C). This parameter explicitly marks the caption as locked for translation, ensuring that it remains unchanged across different language versions of the extension. This approach is useful for specific terms, brand names, or other elements within the application that should remain consistent regardless of the user’s language settings. Unlike the other options, which involve manual manipulation of the translation file or properties, setting Locked = true directly in the AL code provides a clear, maintainable, and error-proof method to exclude specific captions from the translation process.

QUESTION 19
A company plans to set up a local Business Central Development Docker container.
The environment will be used for testing new project ideas.
You need to ensure that the most recent Business Central artifact URL has been selected.
Which command should you use?

A. Get-BcArtifactUrl -type sandbox -select Current
B. Get-BcArtifactUrl -type sandbox -select Closest
C. Get-BcArtifactUrl -type sandbox -select NextMinor
D. Get-BcArtifactUrl -type sandbox -select NextMajor

Answer: A
Explanation:
To ensure the most recent Business Central artifact URL is selected for setting up a local Business Central Development Docker container, the command to use is Get-BcArtifactUrl -type sandbox – select Current (A). This PowerShell command retrieves the URL for the latest available Business Central artifact for a sandbox environment, ensuring that the Docker container is set up with the most up-to-date version for testing new project ideas. The -select Current parameter is crucial as it specifies that the current, or latest, version of the artifact is to be retrieved, as opposed to selecting a version based on other criteria such as Closest, NextMinor, or NextMajor.

QUESTION 20
You are developing an app.
You plan to publish the app to Microsoft AppSource.
You need to assign an object range for the app.
Which object range should you use?

A. custom object within the range 50000 to 59999
B. custom object within the range 50000 to 99999
C. divided by countries and use specific a country within the range 100000 to 999999
D. an object range within the range of 7000000 to 74999999 that is requested from Microsoft
E. free object within the standard range 1 to 49999

Answer: D
Explanation:
When developing an app for Microsoft AppSource, it is essential to use an object range that is specifically designated by Microsoft to avoid conflicts with other apps and the base application. The correct object range to use is:
An object range within the range of 70000000 to 74999999 that is requested from Microsoft (D): This range is reserved for AppSource apps. Developers need to request this range from Microsoft to ensure that the objects used in their extension do not conflict with those used by other extensions or by the base application. Using this reserved range helps maintain the integrity and compatibility of extensions published on AppSource.
It’s important to note that the other ranges mentioned (A, B, C, and E) are not suitable for apps intended for AppSource. Ranges 50000 to 59999 and 50000 to 99999 are typically reserved for per- tenant customizations or partner solutions, not for distribution on AppSource. The standard range 1 to 49999 is reserved for the base application objects, and using an object range divided by countries (C) is not a standard practice for AppSource apps.

QUESTION 21
A company plans to meet new regulatory requirements.
The regulator has issued new tax tiers.
You need to update the base application table by using a table extension.
Which table field property can you change?

A. CalcFormula
B. DecimalPlaces
C. BlankZero
D. AutoFormatType

Answer: C
Explanation:
Table Extension Object
The table extension object allows you to add additional fields or to change some properties on a table provided by the Dynamics 365 Business Central service. In this way, you can add data to the same table and treat it as a single table.
Available for Table Extension Object
– BlankZero Property
– Caption Property
– CaptionClass Property
– Etc.
Reference:
https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/properties/devenv-table-properties
https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-table-ext-object

QUESTION 22
You plan to write unit test functions to test newly developed functionality in an app.
You must create a test codeunit to write the functions.
You need to select the property to use for the test codeunit.
Which property should you use to ensure that the requirements are fulfilled?

A. SubType
B. Access
C. Description

Answer: A
Explanation:
When creating a test codeunit in Microsoft Dynamics 365 Business Central to write unit test functions, the SubType property (A) of the codeunit should be set to Test. This property is crucial for defining the codeunit’s purpose and behavior within the application. By setting the SubType property to Test, you are indicating that the codeunit contains test functions intended to validate the functionality of other parts of the application, such as customizations or new developments. This distinction ensures that the testing framework within Business Central recognizes the codeunit as a container for test functions, allowing it to execute these functions in a testing context, which can include setting up test data, running the tests, and cleaning up after the tests have completed.

QUESTION 23
You are exporting data from Business Central.
You must export the data in a non-fixed length and width in CSV format.
You need to generate an XMLport to export the data in the required format.
Which Format property value should you use?

A. XML
B. VariableText
C. FixedText

Answer: B
Explanation:
When exporting data from Business Central and the requirement is for the data to be in a non-fixed length and width CSV format, the Format property of the XMLport should be set to VariableText (B). The VariableText format is designed for handling data exports where the fields are separated by a delimiter, such as a comma or tab, which is typical of CSV (Comma-Separated Values) files. This format allows for the flexibility needed when dealing with varying field lengths, as it does not enforce a fixed width for each field, making it ideal for CSV data exports. Setting the Format property to FixedText (C) would enforce a fixed width for each field, which is not suitable for CSV files, while the XML format (A) is used for exporting data in an XML structure, which is different from the CSV format requirements.

QUESTION 24
A company has a task that is performed infrequently. Users often need to look up the procedure to complete the task.
The company requires a wizard that leads users through a sequence of steps to complete the task.
You need to create the page to enable the wizard creation.
Which page type should you use?

A. NavigatePage
B. Card
C. RoleCenter
D. List

Answer: A
Explanation:
For a task that is performed infrequently and requires users to follow a sequence of steps, a wizard- like interface is ideal. In Microsoft Dynamics 365 Business Central, the NavigatePage page type (A) is best suited for this purpose. NavigatePage is designed to guide users through a series of steps or pages, allowing them to complete a task by making choices or entering data in a structured manner. This page type is often used for setup wizards, data migration tasks, or any other process that benefits from a step-by-step approach. Unlike the other page types like Card (B), RoleCenter (C), or List (D), NavigatePage specifically supports the navigation and decision-making flow required for wizard creation, making it the optimal choice for this requirement.

QUESTION 25
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company creates a Business Central app and a table named MyTable to store records when sales orders are posted.
Users report the following issues:
– The users receive permission errors related to MyTable.
– Users are no longer able to post sales orders since installing the new app.
– The users cannot access the list page created in MyTable.
You need to resolve the user issues without creating new permission sets. You must use the principle of least privilege.
Solution: In the MyTable object, add the property InherentPermissions = RI.
Does the solution meet the goal?

A. Yes
B. No

Answer: A

QUESTION 26
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company creates a Business Central app and a table named MyTable to store records when sales orders are posted.
Users report the following issues:
– The users receive permission errors related to MyTable.
– Users are no longer able to post sales orders since installing the new app.
– The users cannot access the list page created in MyTable.
You need to resolve the user issues without creating new permission sets. You must use the principle of least privilege.
Solution: Assign a SUPER permission set.
Does the solution meet the goal?

A. Yes
B. No

Answer: B
Explanation:
Assigning a SUPER permission set to all users would indeed resolve the permission errors and access issues reported by the users, as it grants full permissions across all objects and data in Business Central. However, this approach contradicts the principle of least privilege, which advocates for providing only the minimum levels of access necessary for users to perform their jobs. The SUPER permission set would excessively elevate user privileges, potentially leading to security risks and unintended modifications to critical data. Therefore, while assigning the SUPER permission set might technically resolve the immediate issues, it does not meet the goal of adhering to the principle of least privilege and is not a recommended solution.

QUESTION 27
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company creates a Business Central app and a table named MyTable to store records when sales orders are posted.
Users report the following issues:
– The users receive permission errors related to MyTable.
– Users are no longer able to post sales orders since installing the new app.
– The users cannot access the list page created in MyTable.
You need to resolve the user issues without creating new permission sets. You must use the principle of least privilege.
Solution: Decorate the event subscriber used for inserting data in MyTable by entering [InherentPermissions(PermissionObjectType::TableData. Database::MyTable. ‘R’)]
Does the solution meet the goal?

A. Yes
B. No

Answer: B

QUESTION 28
You create a Business Central report.
You need to insert values on the Request page to be saved for the next time the report is run.
What should you do?

A. Set the TransactionType property to Update.
B. Declare a ‘SaveValues’ variable and assign it to true on the OnOpenPage() trigger.
C. Set the UseRequestPage property to true.
D. Set the SaveValues property to true.

Answer: D

QUESTION 29
You create a page with the PageType property set to RoleCenter.
You navigate through the different sections of the page.
You need to add functionalities to the page.
What should you do?

A. Define actions in the area(reporting) before actions in the area(creation).
B. Define the navigation menu in the area(processing).
C. Define the navigation bar in the area(embedding).
D. Add a source table on the Role Center page.

Answer: C
Explanation:
When creating a page with the PageType property set to RoleCenter in Microsoft Dynamics 365 Business Central, it’s essential to organize the functionalities and actions in a manner that enhances user experience and efficiency. The best practice is to define actions in the area (reporting) before actions in the area (creation) (A). This organization allows users to access reporting and analytical features quickly, which are commonly used in Role Centers for overview and insight purposes, before moving on to creation or transactional tasks. This logical flow aligns with typical user workflows, where analysis and review precede the creation of new records or transactions. The other options, such as defining the navigation menu in the area(processing) (B), defining the navigation bar in the area (embedding) (C), or adding a source table on the Role Center page (D), do not directly address the need to add functionalities to the Role Center page in a user-friendly manner.

QUESTION 30
A company has a Business Central online environment.
You are exporting a file from a client by using the DownloadFromStream method.
You need to create an InStream data type to send the data.
Which solution should you use?

A. Use CreateInStream method from codeunit “Temp Blob”.
B. Use CreateInStream method for BLOB field of “TempBlob” table.
C. Use CreateInStream method for File type variable.

Answer: A
Explanation:
By using the CreateInStream method on a Temp Blob, you create an InStream that can then be used with the DownloadFromStream method to send the file data to the client.

QUESTION 32
You are developing an app that will be published to Microsoft AppSource.
The app requires code analyzers to enforce some rules. You plan to add the analyzers to the settings.json file.
You need to activate the analyzers for the project.
Which three code analyzers should you activate to develop the app for AppSource? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. CodeCop
B. UICop
C. a custom rule set
D. PerTenantExtensionCop
E. AppSourceCop

Answer: ABE
Explanation:
PerTenantExtensionCop and AppSourceCop conflicts with each other. Code is for Appsource, so no need for PerTenantExtensionCop.

QUESTION 33
You are creating an entitlement object in Business Central to enable transactability for AppSource apps.
You must map the entitlement object to a plan in Partner Center.
You need to select the value of the Type property to use in the entitlement object.
Which value should you use?

A. PerUserServicePlan
B. Implicit
C. Unlicensed
D. Role

Answer: A
Explanation:
In Business Central, when creating an entitlement object to enable transactability for AppSource apps and mapping it to a plan in Partner Center, the Type property of the entitlement object should be set to PerUserServicePlan (A). The PerUserServicePlan type is used to define an entitlement that is based on a service plan, which is typically how transactability features are managed for apps distributed through AppSource. This type of entitlement allows for the mapping of specific features or capabilities of the app to a service plan in Partner Center, enabling granular control over what users are entitled to use based on their subscription. The other values, such as Implicit (B), Unlicensed (C), and Role (D), are used in different contexts and do not apply to the scenario of mapping an entitlement object to a plan for AppSource apps.

QUESTION 34
A company has a Business Central online environment.
You need to create an HTTP GET request that connects to an external REST service.
Which solution should you use?

A. HttpContent data type variable
B. Codeunit 1299 “Web Request Helper”
C. Codeunit 5459 “JSON Management”
D. Codeunit 1297 “Http Web Request Mgt.”
E. HttpClient data type variable

Answer: E
Explanation:
To create an HTTP GET request that connects to an external REST service in a Business Central online environment, the solution to use is the HttpClient data type variable (E). The HttpClient data type in AL language is designed for sending HTTP requests and receiving HTTP responses from a resource identified by a URI. This makes it the ideal choice for interfacing with external REST services, as it provides the necessary methods and properties to configure and execute HTTP GET requests, handle the responses, and process the data returned by the REST service. This approach is more direct and flexible compared to using specific codeunits like “Web Request Helper” (B) or “Http Web Request Mgt” (D), which might not provide the same level of control or specificity needed for RESTful interactions.

QUESTION 35
How are enums used in Business Central development?

A. To define a set of named constants
B. To create complex data types for calculations
C. To handle exceptions and errors in code
D. To optimize data retrieval from the database

Answer: A

QUESTION 36
Why is it important to adhere to development standards in Business Central?

A. To increase the number of users that can be supported
B. To decrease the software license costs
C. To allow for higher data storage capacity
D. To ensure code quality and maintainability

Answer: D

QUESTION 37
What advantage does managing multiple AL extensions in a single Visual Studio Code workspace offer?

A. It simplifies the management of version control systems.
B. It reduces the overall size of the project files.
C. It allows for shared dependencies and simplified reference management.
D. It enhances the IDE’s ability to compile code faster.

Answer: C

QUESTION 38
When sending data to a REST service, what method of the HttpClient class is typically used?

A. GetAsync
B. PostAsync
C. PutAsync
D. DeleteAsync

Answer: B

QUESTION 39
Which types of expressions are commonly used in AL? (Choose Two)

A. Conditional expressions
B. Mathematical expressions
C. HTML expressions
D. Lambda expressions

Answer: AB

QUESTION 40
What best practice should be followed when maintaining extensions for long-term usability?

A. Limit updates to once every few years to minimize disruption
B. Regularly refactor code to align with the latest AL language capabilities
C. Use hard-coded values to ensure consistency
D. Focus solely on adding new features

Answer: B

QUESTION 41
In an XMLport, what determines how many times a node can occur in the XML document?

A. The LinkTable property
B. The NodeProperty setting
C. The DataType property
D. The MinOccurs and MaxOccurs properties

Answer: D

QUESTION 42
How do effective tests in Business Central contribute to application development?

A. By confirming that changes in code do not break existing functionalities
B. By reducing the amount of code needed for applications
C. By directly interacting with the end-user interface
D. By increasing the number of bugs found after deployment

Answer: A

QUESTION 43
Drag and Drop Question
A company plans to deploy Business Central.
The company has the following deployment requirements:
– Use the company hardware architecture to run the deployment.
– Use sandbox environments to develop extensions.
– Allow tenants to connect to Shopify with the standard connector.
– Use Microsoft Power Automate to create a workflow that calls a business event.
You need to identify the deployment type for each requirement.
Which deployment types should you use? To answer, move the appropriate deployment types to the correct requirements. You may use each deployment type once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:
When deploying Microsoft Dynamics 365 Business Central, there are two main deployment types to consider: On-premises and Online.
On-premises Deployment:
The requirement to use the company’s hardware architecture implies a need for an on-premises deployment. This is because on-premises deployment allows for the application to be installed and run directly from the company’s in-house servers and computing infrastructure, giving full control over the environment and data.
Online Deployment:
The use of sandbox environments for developing extensions is a feature provided in the online version of Business Central. Sandbox environments are a part of the service offered in the cloud- based version, which allows developers to test and develop without affecting the live environment. Connection to Shopify with the standard connector implies an online deployment. The standard connector is typically a cloud-based service that allows Business Central to connect with other cloud platforms like Shopify, which is more seamlessly integrated with the online version. Lastly, the use of Microsoft Power Automate to create a workflow that calls a business event suggests an online deployment. Power Automate is a cloud-based service designed to create automated workflows between applications and services – which aligns with the services provided by the online version of Business Central.

QUESTION 44
Drag and Drop Question
A company is examining Connect apps and Add-on apps for use with Business Central.
You need to describe the development language requirements for Connect apps and Add-on apps.
How should you describe the app language requirements? To answer, move the appropriate app types to the correct descriptions. You may use each app type once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

QUESTION 45
Hotspot Question
You develop a test application.
You must meet the following requirements:
– Roll back changes to a test method after run time.
– Run an approve action on a test page named TestPageA.
You need to implement the given requirements on the test codeunit.
Which actions should you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

QUESTION 46
Hotspot Question
A company has a page named New Job Status connected to a source table named Job. The page has an action named Item Ledger Entries.
The company requires the following changes to the page:
– Filter the page to display only jobs with open or quote status.
– Add the following comment for internal use: This page does not include completed jobs.
– Item Ledger Entries action must open the selected job on the page and display it in the UI for users to modify.
You need to select the property selections to use for each requirement.
Which property selections should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

QUESTION 47
Hotspot Question
You have the following XML file sample for the Items list:

You plan to create the next XML file by using an XMLport object.
You need to complete the code segment to export the file in the required format.
How should you complete the code segment? To answer, select the appropriate options in the answer area.

Answer:

QUESTION 48
Drag and Drop Question
A company has the following custom permission set:

You need to make the permission set visible on the Permission Sets page.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

Answer:

QUESTION 49
Drag and Drop Question
You create a codeunit that works with a table named Boxes. You plan to filter the records and then modify them.
You get an error that you do not have permission to work with the Boxes table.
You need to assign the Indirect permissions for the Boxes table to the codeunit.
Which four code blocks should you use in sequence to assign the correct permission? To answer, move the appropriate code blocks from the list of code blocks to the answer area and arrange them in the correct order.

Answer:

QUESTION 50
Drag and Drop Question
A company owns and operates hotels, restaurants, and stores.
When the staff orders materials from the purchasing department, the requests are not directed to the correct approvers.
The staff requires a new field named Approver from which they can select the appropriate approver. The field must include the following options:
– Hotel manager
– Restaurant manager
– Store manager
– Purchasing manager
You need to create the Approver field in the Item table by using an AL extension.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

---

Resources From:

1.2026 Latest Braindump2go MB-820 Exam Dumps (PDF & VCE) Free Share:
https://www.braindump2go.com/mb-820.html

2.2026 Latest Braindump2go MB-820 PDF and MB-820 VCE Dumps Free Share:
https://drive.google.com/drive/folders/12Ow824f_z53_WKDY-Mq9GNWisN_WYjn0?usp=sharing

3.2026 Free Braindump2go MB-820 Exam Questions Download:
https://www.braindump2go.com/free-online-pdf/MB-820-VCE-Dumps(15-50).pdf

Free Resources from Braindump2go,We Devoted to Helping You 100% Pass All Exams!

2026/January Latest Braindump2go MB-910 Exam Dumps with PDF and VCE Free Updated Today! Following are some new Braindump2go MB-910 Real Exam Questions!

QUESTION 153
A company uses leads and opportunities to track potential sales.
Salespeople have a difficult time determining prioritizing opportunities.
You need to ensure opportunities are categorized to ensure sales efficiency.
Which feature should you implement?

A. Sales forecast
B. Price calculation
C. Predictive opportunity scoring
D. Kanban view

Answer: C
Explanation:
Predictive opportunity scoring
Predictive opportunity scoring uses a predictive machine learning model to calculate a score for open opportunities based on historical data. The score helps sellers prioritize opportunities and achieve higher opportunity won rates, and reduces the time it takes to win an opportunity.
For example, say you have two opportunities, Opportunity A and Opportunity B, in your pipeline. The opportunity scoring model calculates a score of 80 for Opportunity A and 50 for Opportunity B. Based on the scores, you can predict that Opportunity A has a greater chance of being converted into a won deal. Further, you can review the top influencing factors to analyze why Opportunity B’s score is low and decide whether to improve it.
Reference:
https://learn.microsoft.com/en-us/dynamics365/sales/configure-predictive-opportunity-scoring

QUESTION 154
Hotspot Question
You are teaching a Dynamics 365 Sales course to app makers.
You explain the following data configuration:
– The customer’s name is the company name.
– Phone calls and appointments with companies and their employees can be associated with the appropriate records.
You need to specify where customer and phone call data are stored.
In which tables is the data stored?
To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:
Box 1: Accounts
Account and contact records store much of the information that you and your team collect from your customers.
You store data about companies you do business with in accounts.
Box 2: Activity
The activity and notes area helps you keep track of all the interactions with your customers. Record all important conversations with the customer or the communication with your team members regarding a record in Dynamics 365 Customer Engagement (on-premises). Add a phone call, task, notes, email, or appointments right within the case, account, contact, lead, or opportunity records without navigating to a different area and opening another form.
All activities that you add from within a record appear in the Activities area.
Reference:
https://learn.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/how-data-organized
https://learn.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/add-phone-call-task-email-appointment-activity-case-record

QUESTION 155
A company plans to use Microsoft Power Platform.
The company requires a solution that includes contact, account, lead, and opportunity tables.
You need to recommend a solution.
Which two apps should the company use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Microsoft Power Apps
B. Power Automate
C. Dynamics 365 Sales
D. Dynamics 365 Customer Service

Read More