2021/February Latest Braindump2go 220-1002 Exam Dumps with PDF and VCE Free Updated Today! Following are some new 220-1002 Real Exam Questions!

A technician encounters a previously unidentified issue The technician conducts some research, finds a solution, and resolves the issue. According to best practices, which of the following should the technician do so the issue can be addressed if it is encountered again?

A. Inform the immediate supervisor about the findings.
B. Email all the other technicians to explain the problem and resolution.
C. Enter the resolution in the ticket and close it.
D. Add the findings to the knowledge base

Answer: A

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